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FAQ

Frequently asked questions about our services

Longstayz is a company specializing in long-stay accommodations in the Gulf region, with a foundation rooted in Munich, Germany. We offer high-quality, fully furnished apartments tailored to the needs of both individual travelers (B2C) and corporate clients (B2B). Our services include seamless booking processes, 24/7 customer support, and personalized solutions to ensure a comfortable and convenient stay.
We offer premium long-stay apartments in key cities across the Gulf region, including Dubai, Riyadh, and Doha. Our properties are strategically located in prime areas close to business hubs, transport links, and lifestyle amenities, ensuring easy access to everything you need during your stay.
As a company founded in Munich, we are committed to maintaining the highest standards of German quality and professionalism in all our properties. This commitment is reflected in the design, furnishing, and maintenance of our apartments, as well as in the level of service we provide. We carefully select and manage each property to ensure it meets our rigorous standards, offering you a comfortable and reliable home away from home.

We serve both individual travelers and corporate clients. Whether you’re an expatriate looking for a long-term residence or a company arranging extended stays for your employees, we provide tailored solutions to meet your specific needs. Our B2C services focus on creating a homely and welcoming environment for individual guests, while our B2B services are designed to support businesses with efficient booking processes and comprehensive management of multiple stays.

Absolutely. We understand that every traveler has unique needs, whether it’s proximity to work, specific amenities, or a particular type of accommodation. Our team works closely with you to understand your preferences and match you with the perfect property. We also offer additional services such as local orientation, transportation arrangements, and concierge services to enhance your stay.

Our properties are designed for long-term stays, typically starting from one month. However, we can accommodate various lengths of stay depending on your needs and the specific property. Please contact us to discuss your requirements, and we’ll find the best solution for you.
Booking with Longstayz is simple and efficient. You can explore our properties online or contact our team directly to discuss your needs. Once you’ve chosen a property, we’ll guide you through the booking process, ensuring all details are handled smoothly. For corporate clients, we offer tailored booking and management services to streamline the process for multiple stays.

We provide 24/7 support to ensure that your stay is as comfortable and hassle-free as possible. Whether you need assistance with your accommodation, have a question, or require any other service, our team is always available to help. We pride ourselves on building strong relationships with our guests and being there whenever you need us.

Yes, we offer a range of additional services to make your stay more enjoyable and convenient. These include local orientation, transportation arrangements, and concierge services. Our goal is to provide a comprehensive experience that goes beyond just accommodation, helping you settle in and feel at home from the moment you arrive.

The safety and security of our guests are top priorities for us. All our properties are located in secure neighborhoods and equipped with modern safety features. We also ensure that our properties are well-maintained and regularly inspected to meet the highest standards of safety and comfort.

Yes, we can accommodate large groups, teams, or corporate bookings, especially for companies managing extended stays for multiple employees. We offer flexible solutions tailored to your needs, including the possibility of booking multiple units within the same property or in nearby locations. Please contact us to discuss your requirements in detail, and we’ll ensure everything is arranged to suit your team’s needs.

Each of our partner hotels and properties has its own set of terms and conditions regarding cancellations. We understand that plans can change, so we make it a priority to provide you with all relevant cancellation policies at the time of booking. This ensures that you have all the information you need to make informed decisions and avoid any unexpected charges.

Longstayz is unique because we combine the best of both worlds: German quality and precision, with a deep understanding of the Gulf region. Our roots in Munich ensure that we bring a commitment to excellence in everything we do, while our focus on the Gulf allows us to offer properties that are perfectly suited to this market. Whether you’re staying with us for business or pleasure, you can trust that Longstayz will provide a seamless, high-quality experience tailored to your needs.

We’d love to hear from you! You can contact us through our website, where you’ll find options to reach out via email, phone, or our online contact form. Whether you have questions, need more information, or are ready to book, our team is here to assist you every step of the way.
 
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